At Mane Addikt, we take pride in offering luxury quality products and want every customer to be fully satisfied, please read our return guidelines carefully before purchasing:
*Hair Care Products: For hyigiene and safety reasons, opened hair care products cannot be returned. Unopened, sealed products may be returned within 5 days of delivery.
*Wigs & Bundles 30 Day Quality Grace Period
We stand by the quality of our wigs and bundles. To protect your investment, we offer a 21 day grace period from the date of delivery for quality concerns:
*If you experience an issue with your wig or bundle (such as excessive shedding, tangling, or manufacturing defects) please contact us within 21 days of receiving your order.
*Provide your order number, photos, and details of the issue for review.
*After review, we may provide replacement, exchange, or partial refund depending on the situation.
IMPORTANT NOTES
*Hair that has been colored, cut, chemically treated, or altered is not eligible for replacement or refund.
*Normal wear and tear due to styling, heat, or improper care is not considered a defect.
*All wig and bundle sales are considered final afer 21 days.
Damaged Items in Transit
if your package arrives damaged, please contact us within 4 days of delivery with photos of the damage, while refunds are not guaranteed, we will:
*Assist you in filing a claim with the shipping carrier, and/or
*Offer store credit toward a future purchase.
Refunds
Refunds are only issued under approved circumstances (defective or damaged items confirmed by our team). Otherwise, all sales are considered FINAL.